回答客戶問題銀行英語(yǔ)口語(yǔ)
對(duì)話（１）
Customer: Excuse me , but can I draw on my account for payment of things I buy in China ?
顧客：勞駕，請(qǐng)問我能不能提取存款嘗付我在中國(guó)買東西的費(fèi)用？
Clerk: Certainly, sir. How much do you draw?
職員：當(dāng)然可以，先生，銀行英語(yǔ)口語(yǔ)－回答客戶問題。您要取多少錢？
Customer: RMB 8,000 please. Would you please tell me my balance?
顧客：請(qǐng)給我人民幣8000元。請(qǐng)把我?guī)ぬ?hào)上的節(jié)余金額告訴我好嗎？
Clerk: Yes, sir. Your balance is RMB 34,000.
職員：好的.，先生。你的帳戶余額是人民幣34000元。
Customer: I am sorry, but may I ask one more question?
顧客：對(duì)不起，我能不能再問一個(gè)問題？
Clerk: Of course, please do. What is it?
職員：當(dāng)然可以了。請(qǐng)問是什么問題？
Customer: What is the interest rate for the saving account?
顧客：儲(chǔ)蓄存款的利率是多少？
Clerk: The detailed information is on the board. Please go and see it.
職員：詳細(xì)的情況在那塊利率牌上，商務(wù)英語(yǔ)《銀行英語(yǔ)口語(yǔ)－回答客戶問題》。請(qǐng)去那里看看吧。
Customer: Many thanks.
顧客：非常感謝。
Dialogue Tow
對(duì)話（2）
Customer: Excuse me, but could you help me?
顧客：對(duì)不起，能幫我一個(gè)忙嗎？
Clerk: With pleasure. What can I do for you?
職員：很高興為您效勞。我能為您做些什么？
Customer: Could you tell me where I can find Mr Zhang?
顧客：請(qǐng)告訴我張先生在哪里，好嗎？
Clerk: Sure Miss. Mr Zhang is upstairs.
職員：沒問題，小姐。張先生在樓上。
Customer: Thank you very much.
顧客：非常感謝。
Clerk: Not at all, miss.
職員：不客氣，小姐。
Dialogue Three
對(duì)話（3）
Customer: Do you charge for cheques?
顧客：請(qǐng)問，兌換支票你們收手續(xù)費(fèi)嗎？
Clerk: Yes we do. Each cheque you write will cost
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