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英文應(yīng)用文寫(xiě)作

時(shí)間:2021-07-11 20:59:27 寫(xiě)作 我要投稿

實(shí)用英文應(yīng)用文寫(xiě)作

  篇一:2012年最新英語(yǔ)應(yīng)用文寫(xiě)作大全

實(shí)用英文應(yīng)用文寫(xiě)作

  如何寫(xiě)萬(wàn)能英語(yǔ)應(yīng)用文

  下面是一般事務(wù)書(shū)信的一個(gè)例子:

  中華人民共和國(guó)

  江蘇省無(wú)錫市紅旗廣場(chǎng)

  江蘇師范學(xué)院

  美國(guó)紐約 10022

  第三號(hào)大街866號(hào)

  麥克米蘭國(guó)際公司,英語(yǔ)語(yǔ)言服務(wù)公司

  先生:

  據(jù)悉貴公司新近出版了一套英語(yǔ)語(yǔ)言叢書(shū)----針對(duì)母語(yǔ)為非英語(yǔ)的學(xué)生所編寫(xiě)的英語(yǔ)口語(yǔ)練習(xí)叢書(shū),即英語(yǔ)900句。我們非常希望能得到一本樣本。如能寄給我們一本,并能附上價(jià)目表,我們將不勝感激。

  江蘇師范學(xué)院英語(yǔ)系主任 x x x

  2003年6月24日

  英語(yǔ)信件的起首與結(jié)尾常用參考用語(yǔ):

  開(kāi)頭用語(yǔ)(Opening Expressions)

  1. I feel very worried as I have not heard from you for a long time.好久沒(méi)有你的消息了,我

  很著急

  2. It is my honor to receive your kind letter. 收到你的來(lái)信,我很榮幸。

  3. I have the pleasure to inform you that . . . 我很高興地通知您······

  4. Your letter was duly arrived. 我如期收到了你的來(lái)信。

  結(jié)尾語(yǔ)(End Expressions)

  1. With kind regards to you and your family. 向你以及你的家人致意/問(wèn)好

  2. Thank you very much for your kind favor. 非常感謝你的幫忙。

  3. Pleasure give my compliments to John. 請(qǐng)向約翰表達(dá)我對(duì)他的致意

  4. Your suport is sincerely valuued. 您的支持十分寶貴。

  5. Looking forward to your promt reply. 期待你早日回復(fù)、回信。

  二、電子郵件(e-mail)

  電子郵件(electronic mail)具有傳統(tǒng)郵件所無(wú)法比擬的優(yōu)勢(shì),它傳遞速度快,成本低,傳送的信息內(nèi)容豐富,形式多樣。除此之外,它還可以加入各種音頻和視頻效果,使信件顯得更加生動(dòng)、有趣。

  電子郵件寫(xiě)作一般包括:發(fā)件人(Fron)、收信人(To)、抄送(Cc)、暗送(Blind Cc)、主題(Subject)、和正文(Text)等幾個(gè)部分。其中,抄送(Cc)是指在Cc一欄中輸入其他人的電子郵件地址就可以將一封同時(shí)發(fā)給多人。暗送(Blind Cc)是指各收件人無(wú)法看到同樣的信件都給了何人,從而有效地保護(hù)了寫(xiě)信人的隱私。主題(Subject)部分便于讀信人即刻了解所收信件的內(nèi)容。因此,主題部分要簡(jiǎn)介、明了。電子郵件的正文部分也是由稱謂、正文和落款署名三個(gè)部分。正文部分一般使用非正式的文體,如果正文太長(zhǎng),則可以用附件的方式發(fā)送。

  如若對(duì)方知道自己的住址和電話號(hào)碼資料,可用簡(jiǎn)單署名,如William;或―全名+電子郵件地址‖,如William Tang 〈wtang @yahoo.com〉。用于正式的私人信件或商業(yè)信函時(shí),除注明―全名+電子郵件地址‖外,還應(yīng)包括―職務(wù)、公司名稱、地址、聯(lián)系方式‖等內(nèi)容。

  電子郵件范例:

  發(fā)件人:William Tang〈wtang @citiz.net〉

  收件人:Bigguy@yahoo.ocm

  抄送:

  暗送:

  主題:小心

  親愛(ài)的大個(gè)子:

  最近忙嗎?我們好久不見(jiàn)了。

  身體多多保重,尤其是在SARS期間。記住,SARS的新定義是―微笑并保持微笑‖。不要被它嚇到。

  電子郵件常用縮寫(xiě)語(yǔ)(Common Acronyms ine-mails)

  AFAIK (As far as I know) 據(jù)我說(shuō)知

  ASAP (as soon as possible) 盡快

  BTW (by the way) 順便問(wèn)一下

  BFN (bye for now) 再見(jiàn)

  CU (see you ) 再會(huì)

  CUL (see you latter) 再聯(lián)系

  DL或D/L(Download) 下載檔案

  FAQfrequent asked question) 常見(jiàn)的問(wèn)題

  FYI(for your information) 供您參考

  GA(go ahead) 一直往前

  HTH (hope this help) 希望這能幫上忙 IMO (in my opinion) 依我看來(lái)

  IOW (in other word) 換句話說(shuō) JAM (just a moment) 等會(huì)兒

  O (ocer) 完畢

  OTOH (on the other hand) 另一方面

  POC (piece of cake ) 小菜一碟

  POV (point of view) 觀點(diǎn),看法

  TKS ;TNX (thanks) 謝謝

  WRT (with regards to ) 關(guān)于。。。。。。

  三、投訴信 (Letter Making a Complant)

  英語(yǔ)信函中的一種形式是英語(yǔ)投訴信。此時(shí)要切記信件不能太長(zhǎng),要一言以蔽之。在此類信函中,要注意寫(xiě)明購(gòu)物時(shí)間,闡明投訴原委,同時(shí),要注意措辭恰當(dāng),做到有理有據(jù)。

  尊敬的先生:

  2005年春,我在Jonesville的ABC商店買了臺(tái)Jones打字機(jī),是手提式特別型。才用了幾天,打字機(jī)的空格鍵就斷了。

  我們把機(jī)器送到本地的一家修理店,店員說(shuō)是廠方出的毛病,叫我們拿回ABC商店去。我們等了三個(gè)月,可他們卻將其他的打字機(jī)上的空格鍵拆下來(lái)裝在了我們的機(jī)器上。

  六個(gè)月后,現(xiàn)在空格鍵又?jǐn)嗔。我們發(fā)現(xiàn)擔(dān)?ㄈ匀挥行В銓(xiě)信給貴公司求助,我們下一步怎么做。

  這件事如獲幫助,我將不勝感激。

  誠(chéng)摯的

  詹姆斯·克里斯多福

  2006年 2 月 25 日 范例:2

  尊敬的先生:

  今年三月間,我在Jonesville的Anderson百貨公司購(gòu)買這輛摩托車時(shí),聽(tīng)說(shuō)這車是市場(chǎng)上最新的,零件又容易買到。

  料你也見(jiàn)到了信內(nèi)附的一個(gè)盒子,盒內(nèi)是壞了的零件,一切麻煩都由它而起。我跟本市好幾家修理店談過(guò),聽(tīng)到他們說(shuō):―公司并無(wú)替換零件‖,―這車不該在市場(chǎng)上賣‖,我真的很生氣。

  我現(xiàn)在要求,或是把附來(lái)的壞零件換好,或是換一部新車給我。

  真誠(chéng)的

  瑪莉·瓊斯·華納

  2006年 5 月 15 號(hào) 參考用語(yǔ) (Reference Expressions)

 、 On … (date) I bought from… (place ) an instant heater manufantured by your renowned concern. ……(日期)我在……(某地)買了一臺(tái)由貴廠生產(chǎn)的熱水器。

 、 I was shocked to find the instant heater purchased on ... ( date) at ...(place )by us did not function well. 我們驚訝地發(fā)現(xiàn),我們······(日期)在······(某地)購(gòu)買的熱水器不太好使用。

 、 Your supermarket failed to deliver the furniture I ordered on May 5.

  五月五日我們定購(gòu)的家具你們一直未送貨。

 、 I am sorry to point out the defect in the oven ...

  對(duì)不起,我得指出烤箱的毛病。

 、 The company changed some parts frome other manufacturer, but they did not work. Then I write you for further help.這家公司給我們換上了別的廠家的零件,可還沒(méi)用。我只得給你們寫(xiě)信請(qǐng)求幫助。

 、 The purpose of this letter is ask your permiddion to send you the bicycle for welding.我寫(xiě)信的目的是征求你的同意,我們想把自行車送回貴廠焊接。

 、 I will appreciate anything you can do to help us on this matter.

  這件事情如獲得幫助,我將不勝感激。

 、 I am aware of your reputation for quality products plus reliability; consequently I do not

  篇二:《實(shí)用英語(yǔ)應(yīng)用文寫(xiě)作》

  課程名稱:

  《實(shí)用英語(yǔ)應(yīng)用文寫(xiě)作》

  主講教師:

  朱曉?、陳思慧等

  限選人數(shù):

  110

  總課時(shí)數(shù):

  32

  課程簡(jiǎn)介:

  《實(shí)用英語(yǔ)應(yīng)用文寫(xiě)作》是一門(mén)運(yùn)用英語(yǔ)進(jìn)行各種應(yīng)用文寫(xiě)作的課程,其目的有二:一是通過(guò)向非英語(yǔ)專業(yè)的學(xué)生介紹一些主要應(yīng)用文體的寫(xiě)作使學(xué)生在畢業(yè)后的實(shí)際工作中,對(duì)各種應(yīng)用文文體得心應(yīng)手、運(yùn)用自如。比如基本的日常應(yīng)用文寫(xiě)作和商務(wù)英語(yǔ)寫(xiě)作,以及和專業(yè)相關(guān)的應(yīng)用文寫(xiě)作,如感謝信,道歉信,求職信,訂單和病例等;二是選拔優(yōu)秀學(xué)生參加全國(guó)高職高專英語(yǔ)寫(xiě)作大賽,為了更加系統(tǒng)的培訓(xùn)學(xué)生,提高學(xué)生在比賽中的成績(jī),我們需要長(zhǎng)時(shí)間的跟蹤培訓(xùn)學(xué)生。本課開(kāi)設(shè)的對(duì)象為非英語(yǔ)專業(yè)?茖W(xué)生。

  教師簡(jiǎn)介:

  崔紅,副教授。2011、2012全國(guó)大學(xué)生英語(yǔ)競(jìng)賽特等獎(jiǎng)、二等獎(jiǎng)指導(dǎo)老師,《醫(yī)療行業(yè)英語(yǔ)教程》主編,主講《大學(xué)英語(yǔ)》、《醫(yī)學(xué)英語(yǔ)》、《預(yù)備雅思》、《英語(yǔ)口語(yǔ)》、《大學(xué)英語(yǔ)3級(jí)(考試指南)》等課程。

  朱曉?,講師。2012全國(guó)大學(xué)生英語(yǔ)競(jìng)賽二等獎(jiǎng)指導(dǎo)老師,主講《大學(xué)英語(yǔ)》、《醫(yī)學(xué)英語(yǔ)》、《預(yù)備雅思》、《英語(yǔ)口語(yǔ)》、《大學(xué)英語(yǔ)3級(jí)(考試指南)》等課程。

  陳思慧,講師。從事《大學(xué)英語(yǔ)》、《大學(xué)英語(yǔ)4,6級(jí)(考試指南)》等課程。

  篇三:英語(yǔ)應(yīng)用文寫(xiě)作范文精選

  應(yīng)用文寫(xiě)作范文精選

  感謝信范文:

  To Whom It May Concern,

  As a student of this university, I would like to take the opportunity to express my appreciation for your kind assistance as always. Meanwhile, I feel that it would be beneficial to express my views concerning the quality of the library service.

  In the first place, I find that most keyboards of the library computers are in poor operation, which brings much inconvenience to the users. I would also recommend the library to improve the efficiency of purchasing new books and subscribing to academic journals. Last but not least, the study rooms need to be furnished with a better lighting system. I hope that you take my suggestions into serious consideration.

  Yours sincerely,

  Li Ming

  申請(qǐng)信范文1:

  Dear Sir or Madam,

  I am writing to apply for the position of business manager you advertised in yesterday’s China Daily.

  To briefly introduce myself, I am a graduate student of Peking University majoring in business administration, and expect graduation this June. Not only have I excellent academic performance in all courses, I also possess the rich experience of assisting management staff of several renowned international companies, such as KPMG and Microsoft. My interactive personal skills and teamwork spirit are also appropriate for this post. For further information, please refer to my attached resume.

  I would be grateful if you could arrange an interview at your earliest convenience.

  Yours sincerely,

  Li Ming

  申請(qǐng)信范文2:

  Dear Sir or Madam,

  I am writing to express my great interest in the “Olympic Volunteer Recruitment” launched recently by the Beijing Olympic Committee, and I would like to apply as a qualified candidate.

  As I am an English major, my fluency in both Mandarin and English, as well as my basic command of French, guarantees that I meet the language requirement for the various volunteer positions. More importantly, I have been an enthusiastic participant in many international exchange programs—which are reflected in my attached resume—and therefore, I believe my communication skills make me competent for such a post.

  Should you grant me an interview, I would be most grateful.

  Yours truly

  Li Ming

  求職信范文:

  Dear Mr. Wang,

  I am a computer science major from Peking University, and I am writing in response to your advertisement for recruiting a software programmer intern posted on our university BBS yesterday. I hope I can take the job.

  The main reason for my confidence in this position lies in both my extensive academic training in software programming, and my work experience in the relevant industry which has further polished my abilities. Moreover, I have much spare time this semester, which can ensure my time commitment for the internship. Please find more details in my enclosed resume.

  Thank you for your time and patience, and I would greatly appreciate it if you could grant me an interview.

  Yours sincerely,

  Li Ming

  道歉信范文:

  Dear Prof. Patent,

  I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor’s note.

  I would be very much obliged if you could grant me another week for the task, as my health is turning better. Hope you can understand my situation and accept my apology.

  Yours faithfully,

  Li Ming

  感謝信范文:

  Dear Mr. and Mrs. Smith,

  I am now back to China safe and sound. In this letter I would like to convey my heartfelt thanks to you and your lovely children for your kindness and hospitality to host me when I was in New York. Your generous help and tender care made me feel warly welcomed and transformed my first American trip into a beautiful memory.

  I do hope that your whole family pay a visit to China in future, so that I could have the opportunity to repay your friendship. I assure you that you would enjoy visiting here as I did at your home.

  I feel obliged to thank you once more.

  Love,

  Li Ming

  祝賀信范文:

  Dear Jason,

  I am much delighted to learn that you have been elected the Chairman of our University Students’ Union. This is a special and happy moment for you and I am very proud of your achievement.

  The Students’ Union plays an essential role in our campus life. Managing and leveraging such an organization not only poses a great challenge to you, but will also fundamentally enhance your ability comprehensively. I believe this position will be a new beginning, and a chance for you to embrace a fuller life and pave the way for a brilliant future career. Please accept my most sincere congratulations!

  Best wishes,

  Li Ming

  通知范文:

  Notice

  There is going to be a lecture, titled “Across Cultures: Digital Media and Literate Activity”, in the meeting room of the English Department from 9:00 a.m. to 11:00 a.m. on Monday, July 11th. The lecture will be given by Professor Robert Johnson, who is from the Department of English Literature of University of Pennsylvania. Professor Johnson is known for his unique probing of the many connections between literate activity and new information technologies. He will present, in his humorous style, the relation he found between culture and technological development, which you surely will enjoy very much.

  All the teachers and students are welcome to attend this lecture.

  English Department

  篇四:英文應(yīng)用文寫(xiě)作

  作文目錄

  Part--1

  1.Telephone Message 2.Email 3.Memo 4.Fax

  5.Notification of Leave 6.Complaint Replay to Complain 7.Invitation Replay to Invitation 8.Inquiry 9.Thank-you Letter 10.Job Application 11.Graph 12.Apology Replay to Apology

  Telephone Message

  To: Thomas Schwartz From: Juliet Taylor Date: 23 Oct.2009 Time: 4:30pm

  Subject: About Our Executive Secretary Courses

  She asks for about 50 copies of brochures about our executive secretary courses . She wants us to send the copies next week. Her company is Personnel Potential Inc. The address is 114 Canal Street Meriden. The contact number is 534825. Taken by: Sam Stuart

  Email

  To: jackson@yahoo.com From: Lixiaoyong@yahoo.com Date: 21 nov.2000 Subject: About My Pickup Dear Mr. Jackson,

  I am writing to you in the hope that I may attain certain essential information about my pickup at the Minneapolis Airport.

  Having attained my visa from the US Embassy in Beijing, I am ready to leave for Minneapolis, by the flight NW745 of the American Northwest Airline from Beijing to , on Monday 27 November Beijing time, to be arriving at Minneapolis Airport at 1:30pm 28 November American time.

  Your prompt and favorable attention and reply to my inquiry would be greatly appreciated.

  I look forward to seeing you and the coming one year of working together.

  Yours sincerely,

  Xxx

  Memorandum

  To: All Night Staff From: W.B.white Date: Oct 21, 2002 Subject: New Uniforms

  It is an important decision from the meeting yesterday that all night staff are required to wear company-issued uniforms. There will be a pay-out for those who fail to do so.

  Please pick up the uniform at the service desk by Friday. Inform the service desk by extension 32 as soon as possible if anyone is unable to do in time.

  Fax

  To: Richard Wood, Conference Manager From: Li Xiaoyong Date: June 3,2003

  Subject: Reply to Richard Wood Page: 1

  To whom it may concern,

  Thank you for your fax dated June 2 and enclosed, which informed me of the details about the conference facilities and dinner.

  According to the schedule of our company, the original dates for our conference is not changeable, so I would like to confirm the dates for 1-4 July. And I am willing to book 20 twin-bedded rooms for accommodation.

  I would be grateful if you could offer us the Chinese style dishes from the menu for our conference dinner.

  I look forward to your earliest replay.

  Yours faithfully, Xxx

  Notification of Leave

  22 october, 2007

  Investment Promotion Bureau

  Dear Mr.Zhang,

  Owing to the fact that my daughter who lives in America game birth to a baby, I am sorry to ask for a leave of those months so that I am able to visit and take good care of them.

  I am arranging my work well in advance so as not to affect operation of business during this period.

  I sincerely hope I will get permission from you.

  I have to report to government office as soon as I get back.

  Yours sincerely,

  Xxx

  Complaint

  4 November,2009

  Dear Sir/Madam,

  I am writing to complain about the Walkman.

  I bought it in your store last week but unfortunately it has stopped working. Please could you send me a replacement as soon as possible. I enclose this Walkman and a photocopy of the receipt. I am looking forward to your early reply.

  Yours faithfully,

  Xxx

  Complaint replay

  5 November,2009

  Dear Mr. Li,

  Thank you for your letter of 4 Nov.

  I am terribly sorry that the Walkman has stopped working.

  I am sending you another Walkman immediately. I enclose a voucher to use for further purchases as compensation for your inconvenience. I promise that better services will be available.

  Yours sincerely, Huang Ping

  Invitation

  26 Oct,2009

  Dear Mr.Palmer,

  On behalf of the Management Committee of the company, I would like to invite you to attend a special luncheon meeting at 11:30am, 4th Nov at Great Plaza Hotel. The committee is in the proven of designing a management program for the company employees. We are aware that your college offers similar programs. We hope that you are willing to share you experience with us. Will your busy schedule permit you to attend? We look forward to having you as our guest.

  Yours sincerely,

  Li Xiaoyong

  篇五:英語(yǔ)應(yīng)用文寫(xiě)作大全

  一、英語(yǔ)書(shū)信正文格式范例:

  下面是一般事務(wù)書(shū)信的一個(gè)例子:

  中華人民共和國(guó)

  江蘇省無(wú)錫市紅旗廣場(chǎng)

  江蘇師范學(xué)院

  美國(guó)紐約 10022

  第三號(hào)大街866號(hào)

  麥克米蘭國(guó)際公司,英語(yǔ)語(yǔ)言服務(wù)公司

  先生:

  據(jù)悉貴公司新近出版了一套英語(yǔ)語(yǔ)言叢書(shū)----針對(duì)母語(yǔ)為非英語(yǔ)的學(xué)生所編寫(xiě)的英語(yǔ)口語(yǔ)練習(xí)叢書(shū),即英語(yǔ)900句。我們非常希望能得到一本樣本。如能寄給我們一本,并能附上價(jià)目表,我們將不勝感激。

  江蘇師范學(xué)院英語(yǔ)系主任 x x x

  2003年6月24日

  英語(yǔ)信件的起首與結(jié)尾常用參考用語(yǔ):

  開(kāi)頭用語(yǔ)(Opening Expressions)

  1. I feel very worried as I have not heard from you for a long time.好久沒(méi)有你的消息了,我

  很著急

  2. It is my honor to receive your kind letter. 收到你的.來(lái)信,我很榮幸。

  3. I have the pleasure to inform you that . . . 我很高興地通知您······

  4. Your letter was duly arrived. 我如期收到了你的來(lái)信。

  結(jié)尾語(yǔ)(End Expressions)

  1. With kind regards to you and your family. 向你以及你的家人致意/問(wèn)好

  2. Thank you very much for your kind favor. 非常感謝你的幫忙。

  3. Pleasure give my compliments to John. 請(qǐng)向約翰表達(dá)我對(duì)他的致意

  4. Your suport is sincerely valuued. 您的支持十分寶貴。

  5. Looking forward to your promt reply. 期待你早日回復(fù)、回信。

  二、電子郵件(e-mail)

  電子郵件(electronic mail)具有傳統(tǒng)郵件所無(wú)法比擬的優(yōu)勢(shì),它傳遞速度快,成本低,傳送的信息內(nèi)容豐富,形式多樣。除此之外,它還可以加入各種音頻和視頻效果,使信件顯得更加生動(dòng)、有趣。

  電子郵件寫(xiě)作一般包括:發(fā)件人(Fron)、收信人(To)、抄送(Cc)、暗送(Blind Cc)、主題(Subject)、和正文(Text)等幾個(gè)部分。其中,抄送(Cc)是指在Cc一欄中輸入其他人的電子郵件地址就可以將一封同時(shí)發(fā)給多人。暗送(Blind Cc)是指各收件人無(wú)法看到同樣的信件都給了何人,從而有效地保護(hù)了寫(xiě)信人的隱私。主題(Subject)部分便于讀信人即刻了解所收信件的內(nèi)容。因此,主題部分要簡(jiǎn)介、明了。電子郵件的正文部分也是由稱謂、正文和落款署名三個(gè)部分。正文部分一般使用非正式的文體,如果正文太長(zhǎng),則可以用附件的方式發(fā)送。

  如若對(duì)方知道自己的住址和電話號(hào)碼資料,可用簡(jiǎn)單署名,如William;或―全名+電子郵件地址‖,如William Tang 〈wtang @yahoo.com〉。用于正式的私人信件或商業(yè)信函時(shí),除注明―全名+電子郵件地址‖外,還應(yīng)包括―職務(wù)、公司名稱、地址、聯(lián)系方式‖等內(nèi)容。 電子郵件范例:

  發(fā)件人:William Tang〈wtang @citiz.net〉

  收件人:Bigguy@yahoo.ocm

  抄送:

  暗送:

  主題:小心

  親愛(ài)的大個(gè)子:

  最近忙嗎?我們好久不見(jiàn)了。

  身體多多保重,尤其是在SARS期間。記住,SARS的新定義是―微笑并保持微笑‖。不要被它嚇到。

  電子郵件常用縮寫(xiě)語(yǔ)(Common Acronyms ine-mails)

  AFAIK (As far as I know) 據(jù)我說(shuō)知

  ASAP (as soon as possible) 盡快

  BTW (by the way) 順便問(wèn)一下

  BFN (bye for now) 再見(jiàn)

  CU (see you ) 再會(huì)

  CUL (see you latter) 再聯(lián)系

  DL或D/L(Download) 下載檔案

  FAQfrequent asked question) 常見(jiàn)的問(wèn)題

  FYI(for your information) 供您參考

  GA(go ahead) 一直往前

  HTH (hope this help) 希望這能幫上忙 IMO (in my opinion) 依我看來(lái)

  IOW (in other word) 換句話說(shuō) JAM (just a moment) 等會(huì)兒

  O (ocer) 完畢

  OTOH (on the other hand) 另一方面

  POC (piece of cake ) 小菜一碟

  POV (point of view) 觀點(diǎn),看法

  TKS ;TNX (thanks) 謝謝

  WRT (with regards to ) 關(guān)于。。。。。。

  三、投訴信 (Letter Making a Complant)

  英語(yǔ)信函中的一種形式是英語(yǔ)投訴信。此時(shí)要切記信件不能太長(zhǎng),要一言以蔽之。在此類信函中,要注意寫(xiě)明購(gòu)物時(shí)間,闡明投訴原委,同時(shí),要注意措辭恰當(dāng),做到有理有據(jù)。

  尊敬的先生:

  2005年春,我在Jonesville的ABC商店買了臺(tái)Jones打字機(jī),是手提式特別型。才用了幾天,打字機(jī)的空格鍵就斷了。

  我們把機(jī)器送到本地的一家修理店,店員說(shuō)是廠方出的毛病,叫我們拿回ABC商店去。我們等了三個(gè)月,可他們卻將其他的打字機(jī)上的空格鍵拆下來(lái)裝在了我們的機(jī)器上。

  六個(gè)月后,現(xiàn)在空格鍵又?jǐn)嗔。我們發(fā)現(xiàn)擔(dān)?ㄈ匀挥行,便寫(xiě)信給貴公司求助,我們下一步怎么做。

  這件事如獲幫助,我將不勝感激。

  誠(chéng)摯的

  詹姆斯·克里斯多福

  2006年 2 月 25 日 范例:2

  尊敬的先生:

  今年三月間,我在Jonesville的Anderson百貨公司購(gòu)買這輛摩托車時(shí),聽(tīng)說(shuō)這車是市場(chǎng)上最新的,零件又容易買到。

  料你也見(jiàn)到了信內(nèi)附的一個(gè)盒子,盒內(nèi)是壞了的零件,一切麻煩都由它而起。我跟本市好幾家修理店談過(guò),聽(tīng)到他們說(shuō):―公司并無(wú)替換零件‖,―這車不該在市場(chǎng)上賣‖,我真的很生氣。

  我現(xiàn)在要求,或是把附來(lái)的壞零件換好,或是換一部新車給我。

  真誠(chéng)的

  瑪莉·瓊斯·華納

  2006年 5 月 15 號(hào) 參考用語(yǔ) (Reference Expressions)

  ⒈ On … (date) I bought from… (place ) an instant heater manufantured by your renowned concern. ……(日期)我在……(某地)買了一臺(tái)由貴廠生產(chǎn)的熱水器。

  ⒉ I was shocked to find the instant heater purchased on ... ( date) at ...(place )by us did not function well. 我們驚訝地發(fā)現(xiàn),我們······(日期)在······(某地)購(gòu)買的熱水器不太好使用。

 、 Your supermarket failed to deliver the furniture I ordered on May 5.

  五月五日我們定購(gòu)的家具你們一直未送貨。

 、 I am sorry to point out the defect in the oven ...

  對(duì)不起,我得指出烤箱的毛病。

 、 The company changed some parts frome other manufacturer, but they did not work. Then I write you for further help.這家公司給我們換上了別的廠家的零件,可還沒(méi)用。我只得給你們寫(xiě)信請(qǐng)求幫助。

 、 The purpose of this letter is ask your permiddion to send you the bicycle for welding.我寫(xiě)信的目的是征求你的同意,我們想把自行車送回貴廠焊接。

 、 I will appreciate anything you can do to help us on this matter.

  這件事情如獲得幫助,我將不勝感激。

 、 I am aware of your reputation for quality products plus reliability; consequently I do not

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